Hotel Cleaners & Housekeeping – Enhancing Interiors & Brand Reputation

Universal Clean was founded in 2010 by Jason Caggiano.  The business started out specialising in deep cleaning.  The type of cleaning that would completely transform and rejuvenate the look of floors, carpets, tiles and toilets.

After only a few years, Jason had become known for great quality and consistency.  As a result, he built strong working relationships with many Adelaide building, property and facilities managers.  Always delighted with his work, clients started to ask if Jason could take over their regular cleaning contracts and the business expanded into corporate, hospitality and hotel cleaning services.

Today Universal Clean has over 60 employees spread out through hotels, commercial offices, shopping centres, resorts and hospitality venues.

–  Hotel Cleaners

Taking Hotel Cleaning & Commercial Cleaning to the Next Level

During his time in the cleaning industry, Jason noticed that very few housekeeping and cleaning companies focused on providing a level of quality and service that hotel managers could really trust.  To distinguish Universal Clean from other cleaning companies, our focus is hands-on management, service excellence and exceptional quality.

Hands-On Management

Commercial & Hotel Cleaners –  Personal Service

Jason the owner of Universal Clean takes an active role in setting up all contracts.  He’ll work with you to define the scope of the cleaning project to ensure that you’ll always get outstanding quality outcomes.  As a hands-on manager, Jason regularly visits all the properties in our portfolio to provide an extra level of quality assurance for our clients.

Dedicated Account Manager & On-Site Supervisors

Every property we manage has a dedicated account manager or hotel manager to look after you and act as a single point of contact for all your cleaning needs.  Our hotel cleaners,  managers and supervisors are on-site daily to ensure that you can focus on running your business whilst we focus on the cleaning.

– Hotel Housekeeping

Service Excellence

Corporate & Hotel Cleaners – A Service Like No Other

Universal Clean value the trust that our clients place in us.  When Universal Clean is assigned a commercial or hotel cleaning contract, we aim to exceed your expectations, build on our relationship and have professional corporate and hotel cleaners with you for the long haul.

Universal Clean stays at the forefront of technology and invests in all the latest high tech cleaning equipment.  We supply AI-driven autonomous vacuum cleaners free of charge on all of our large contracts to allow for huge efficiency savings and a greater focus on quality in other areas.

Discounted Specialist Cleaning Services

Periodical deep cleaning is essential to keeping your facilities looking their best.  Having started in this area, we’ve got all the skills, specialist equipment and experience in-house to transform your floors, bathrooms & kitchens.  Plus, as we don’t use sub-contractors, there’s no middleman margin so you’ll find our prices significantly cheaper (up to 50% less) than our competitors.

Commercial & Hotel Cleaners – Unrivalled Quality

Cleanliness and presentation are critical to maintaining a good brand reputation in the hotel and hospitality arena.  When we take care of your hotel housekeeping or cleaning you can be assured, we’ll elevate your cleaning to enhance and build your reputation.  

100% Quality Assurance

Sparkling clean rooms, great presentation and attention to detail has a huge impact on client comfort and satisfaction.  We guarantee you’ll be 100% happy with our professional hotel cleaners as our supervisors individually inspect every single departure room, every day, with no exceptions.

Regular Quality Inspections

Our reputation has been built on quality so we’re sticklers for it.  We undertake random, weekly quality inspections on all properties we manage to ensure standards are being kept at their highest.

In-Depth Training For Hotel Cleaners

We invest in our team and every room attendant or hotel cleaner undertakes 3 days of intensive training.  Our supervised training ensures that every employee fully understands the scope of their duties and can competently clean and perform at the required level.  Additionally, our corporate and hotel cleaners are provided with a detailed training manual, and our culture encourages friendly, open and honest communication.

Taking Time To Do Things Properly

Top-notch cleaners make a huge difference to the perception and image of a business.  Our commercial and hotel cleaners consistently deliver exceptional results because we give them the time and equipment they need to do the job well.  We focus on quality over quantity, so our cleaners don’t need to cut corners to meet strict time schedules.

Want to take the headache out of finding reliable commercial or hotel cleaners?  Contact us today for a free consultation or quotation.